Snow Plow Plan for 2015

We are fortunate to have one of the best trained and most experienced crews to plow our streets here in Aurora.  The equipment has been well maintained and, even in this difficult economic climate, repairs have been made and new equipment purchased to keep our plow fleet on the roads clearing the streets.  In case you've forgotten, here's the snow plowing plan we use in the City of Aurora:

- Major arterial streets are plowed first.  It makes no sense to send residents out to uncleaned major roads!

- Minor collector residential streets are next.  These are the main streets into residential communities, sometimes identified by being a bit wider than other residential streets

- Regular residential streeets are next plowing down the center lanes then eventually plowing next to the curbs.

- Finally, last are the cul-de-sacs.  These residential streets require more time  to clear and are not used for through traffic.    

Plows will salt when required but salt only works in warmer Winter weather.  Lower than 17 degrees and there is little affect.  Salt also requires vehicle traffic to help it do its job.

Emerald Ash Borer

Local Infestation Continues to Grow

The City of Aurora has been fighting the continuing spread of the Emerald Ash Borer (EAB) as it decimates our ash trees. Tree crews have been cutting down infested trees on city property including the parkways. Residents are responsible for removing EAB infested trees on private property using professional tree crews with a certified arborist that will properly dispose of the tree remains. The city has been working with the Morton Arboretum to do research on our trees in hopes of finding a solution to this very widespread problem. Most trees, once infested, cannot be saved and usually only the very young ash trees can benefit from some of the solutions currently available. These solutions can be prolonged and very expensive.

City tree crews will continue to remove infested trees through the rest of the year and grind out the stumps. New trees will be planted in the Fall although this program has its limits.

Please call our Customer Service Department (630) 256-INFO (4636) to report a suspected EAB tree on either private property or city property. We need to be kept aware of the problem locations.

Additional information is available at the city web site:

Aurora's Electronic Recycling Program Underway

Due to the overwhelming response to Aurora’s drop-off electronics recycling project, the City has finalized plans to offer the service twice monthly from August through November and has added a second location to make the service more accessible to residents across Aurora. 

A wide array of electronic goods including old computers and peripherals, entertainment and office equipment, and microwave ovens, can be dropped off at Aurora’s Central Garage, 720 N. Broadway Av. (Rt. 25), from 9:00 a.m. until 1:00 p.m or at the City’s Customer Service Center rear parking lot, 3770 McCoy Drive at Fire Station 8.  Please check the city website at for the next available dates.  See the web site for additional information for scheduling at-home pickup of these items for recycling as well.

Items accepted for recycling include PC’s, monitors, printers, scanners, modems, tapes, discs, CD drives, cables, keyboards, mice, and plotters; TV’s, VCR’s, DVD players, camcorders, cameras, stereo equipment without speakers, game players and joysticks; telephones, cell phones, pagers, answering machines, typewriters, calculators, adding machines, fax machines, shredders, copiers, and postage meters. Microwave ovens are the only kitchen appliance accepted. Toasters, coffee makers, and other appliances will not be taken.

The recycling drop-off will be staffed; however, residents will have to unload their materials themselves.

Red Light Cameras in Aurora – the first six months
Police Chief Greg Thomas announced the results of the first six months of red light cameras in Aurora.  Three intersections – New York & Farnsworth, New York & Commons and Farnsworth & Molitor began red light operations on September 21, 2009.  During a period of heavy promotion, any vehicle caught in the first month was issued a warning with all subsequent offenses issued $100 tickets.  Those intersections have seen a drop in crashes of 43% along with a reduction of 23% in rear end collisions.  This counters the claims of critics, in part because of the standards in use at Aurora’s lights.

  • Yellow lights are longer than standard here, between 4 and 4.5 seconds.
  • Right turn on red violations are not considered here unless there is little or no attempt to slow or stop
  • Stop line violations are not included in this program

These violations are supported by 12 seconds of video and still photos and each is reviewed and approved at headquarters by a police officer before being approved and sent to the vehicle owner.  A selection of video shot at these locations over the last 6 months was shown as part of the Chief’s report including T-bone accidents and a school bus blowing the red light.   Aurora’s approach to red light cameras has differed greatly from most other communities, and is now the standard the state is considering for controlling legislation.  Accident results for the first six months have so far proven the objective of this program – to reduce accidents.  These intersections and the program remain under close scrutiny by the city.

New International Headquarters in Aurora
Peerless Industries, a worldwide company, has decided to move its world headquarters to Aurora, consolidating offices and manufacturing facilities in this one Diehl Road location. Bringing 250 current jobs to the city and adding some 135 new jobs, the company is also moving some of its manufacturing operations from China.

Peerless has experienced steady growth over its 40 years offering a broad line of television and monitor wall mount products. The company expects to invest upwards of $18 million in the community and touts the new Eola I-88 interchange as a primary reason for the move. This is the second world headquarters relocation to Aurora in recent months. Freudenberg Household Products, manufacturers and distributors of O-Cedar mops and brooms as well as other cleaning products, consolidated North American operations in the same business park on Diehl Road earlier this year.

Aurora Fire Department Issues Public Safety Alert
Over the past several months, the Aurora Fire Department has responded to 3 separate fire incidents on Dorothy Drive on Aurora’s East Side. All of these fires have been related to bathroom vent fans.

The homes in this area are approximately 18 years old and, as such, there are components, such as bath vent fans, which may be ending their useful life cycle. Bath vent fans are exposed to moist heated air and changes in temperatures due to their location in attic spaces. These fans rely on air flow across the electric motor to keep them cool. A common component to fail is the motor bearing. This, coupled with a buildup over time of lint or dust on the motor, can cause overheating. It can send a spark that may ignite the dust and plastic housing, resulting in a fire in the ceiling/attic area.

If you have a bathroom vent fan that is making a grinding or squealing noise, it should not be operated. Any older fan should not be left running unattended for an extended period of time. The NFPA reports that fans in 2003-2006 were involved in approximately 3,700 home fires per year, resulting in an average of 16 civilian deaths, 126 civilian injuries, and $94 million in direct property damage. Bathroom fans were responsible for 50% of these numbers.

Questions can be directed to the Aurora Fire Department’s Fire Prevention Bureau at (630) 892-9001. For emergencies, always dial 9-1-1.

Aurora Major Crime at 31 Year Low
Reported major crime in Aurora reached a 31 year low in 2009, led by double digit decreases in five of eight categories according to final crime statistics released today by Aurora Police.

Overall, major crime dropped 3.24%, with violent crime down 3.91%, and property crime down 3.13%, over 2008. The 4980 major crimes reported last year are the fewest since 1978, when 4843 occurred.

Major crimes, known more commonly as “Part One Index Crimes”, include the violent crime categories of murder, criminal sexual assault, robbery, and aggravated assault/battery; and the property crime categories of burglary, theft, motor vehicle theft, and arson.
Criminal sexual assaults were down 14.86% last year, while robberies were down 10.39%. Aggravated assaults/batteries decreased 1.12%, burglaries were down 14.11%, motor vehicle theft declined 22.62%, and arson dipped 36.36%.

Chief of Police Greg Thomas said the hard work of all Aurora Police employees is the major reason behind the continued crime decline. “Every single officer and support employee show their passion for protecting the city and its residents each time they report for work. The statistics are proof that they’re fulfilling their mission.”

Mayor Tom Weisner credited the partnerships police have formed with citizens and other law enforcement agencies as additional contributing factors. “When you have a police department that is second to none, citizens that are actively involved in what goes on in their neighborhoods, and outside agencies willing to assist in any way they can, good things are going to happen.”

The crime statistics are known as Uniform Crime Report Numbers (“UCR’s”), and are submitted to the FBI, Illinois State Police, and other agencies for official crime reporting purposes.

Other numbers released today by Aurora Police showed dramatic drops in shootings and vehicle crashes. Shootings last year were down 15.5% from 110 to 93— the lowest number in the city since Aurora Police began keeping shooting statistics in 1996, when 357 shootings were reported. Traffic crashes declined 16.4%, from 5908 to 4940. Only two major crime categories showing increases. Homicides increased from the recent record low of two in 2008, to five in 2009. 26 homicides were recorded as recently as 2002. Thefts were up by 1.74% in 2009.
Aurora’s long-term crime trends show equally impressive declines. Part one crime is down 15.16% in five years, 13.92% in ten years, and 28.70% in the 20 year trend.

The Aurora Police Department met their 2009 “Wildly Important Goals” (WIGS) which aimed for a three percent reduction in both part one crimes and traffic crashes.

Police Initiative Aims to Curb Thefts From Vehicles
Community Oriented Policing Officers assigned to the areas of Aurora that mostly sit in DuPage, Will, and Kendall Counties are launching a public education awareness initiative on March 1 that is aimed at reducing burglaries to motor vehicles.

With assistance from patrol officers on all three shifts, the officers will continually make contact with the public through face-to-face contact, the use of media and crime prevention notices, educational flyers, and other means, to spread the word about the dangers of leaving vehicles unlocked, valuables left in plan view, and other preventable measures citizens can take in order to not be victimized by vehicle burglars.

The officers are beginning their efforts where statistics indicate the thefts are most problematic. After launching their initiatives in the targeted areas that experience the most burglaries, they will continually monitor the effects of their actions until the location has seen a significant drop in incidents.

Police Officials say that vehicle burglaries continue to be a problem in all three areas of the city and feel that most of them could be prevented if owners practiced better crime prevention methods. They say the great majority of vehicles burglarized are either unlocked and/or have items such as GPS Units, iPods, money, or other valuables left in plain view. They say the thefts take just seconds to commit, especially when vehicles are unsecured, and are difficult to solve.

The burglaries are also expensive for police to investigate. They estimate over $51,000.00 was spent last year on police response, initial investigation, and report writing on the 429 vehicle burglaries committed on Aurora’s far east side. Reports indicate that over $227,000.00 in property was stolen from the vehicles and listed damage estimates at almost $65,000.00.

Officials believe a significant drop in the vehicle thefts would occur if people locked their vehicles and stowed valuables out of sight. They also encourage residents to call 9-1-1 if they see suspicious activities in their neighborhoods.

Customer Service Call Center  -  (630) 256-INFO (4636).
The City of Aurora’s Customer Service Call Center is the best way to get general information about the City and to make service requests. This is just one way we’re making ourselves more available to you, our customer!

You can still call any department directly, but just one call to the Customer Service Call Center gets you personal assistance with almost any non-emergency business you have with the City.

If you have a question or problem that the staff at the Customer Service Call Center cannot address, we will forward your inquiry and information to exactly the right place.

All City departments work in cooperation with the Customer Service Call Center to make sure your questions and requests get responses in a timely manner.

Remember, for non-emergency calls, dial the above number. For emergency calls, dial 9-1-1. For police non-emergency inquiries, dial (630) 256-5000.

We’re at your service! Give us a call at (630) 256-INFO (4636). ¡Hablamos Espanol!

Services, Information, and Assistance Provided Regarding

  • Zoning violations
  • Abandoned vehicles
  • Overgrown grass/weeds
  • Garbage, trash, or debris
  • Unsafe structures
  • Street maintenance and repairs, such as, streetlights out, and damaged street signs.
  • Voter registration
  • Notary
  • Housing assistance programs
  • City of Aurora services
  • County, state, and federal services
  • Ideas for improving your neighborhood
  • Crime prevention information
  • Planning and conducting neighborhood improvement projects
  • Support and assistance to neighborhood and business associations
  • Garbage sticker purchases
  • Water bill payments
  • Recycling container purchases