City of Aurora Information
There are many available avenues to get answers to your questions about city services and city government. We have tried to pull them together here in this one site. While there is a lot of information available to you, it may be difficult to find the answer to your particular question. This site may be able to help you with that as well!
On this page are links to a couple of different sources of City of Aurora information. The city web site link gives you access to a lot of information although the sheer volume can make finding exactly what you need a bit difficult. Over 90% of your questions can be answered there including the complete set of our city ordinances. The Aurora City Guide link pulls together some of the more requested and used information in one place.
Our Aurora Customer Service Department is available M – F, 8 am to 5 pm at (630) 256-INFO (4636) to talk live with a representative or online 24/7 at http://www.aurora-il.org/. Click on the Customer Service link to submit your issue. You can always contact your Alderman in the 8th Ward, Rick Mervine at (331) 452-5136 or email at AldermanMervine@aol.com to ask a question or help resolve a problem. In addition, Ward Committee meetings are held every 3 to 4 months at Fire Station 8 on McCoy to bring all 8th Ward residents up to speed with current information and allow for resident input.